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St Hilary Guest House

Bookings being taken with free cancellations . Excellent discounts on offer by  calling us on 01492 875551 

Changes to our Services as a result of the Corona Virus (Covid-19) Situation

Changes to our Services as a result of the Corona Virus (Covid-19) Situation

Although the Covid-19 situation is improving, Wales is still at Alert Level zero and is are keeping some of the Covid changes in place as best practice. 

We are required to maintain a risk assessment based on Government guidelines. 

An email will be sent to guests 8 days before check in to list our changes and to request that you ensure every detail of your booking has been completed to allow us to pre-print your registration. 



Check In

·      We will provide hand sanitiser in the Entrance Hall 

·      Registration forms will be pre-printed with details from your booking (we ask that you fill in as many of the details as possible whilst making your booking)

·      Payment to be requested at check in to smooth your eventual departure

Cleaning

  • We continue to use sanitizing products for cleaning all touch surfaces
  • The contingency plan where a guest displays possible symptoms of Covid-19 whilst staying here includes closing their room for at least 72 hours followed by implementing the specific cleaning schedule set out by government guidelines

Breakfast

  • We have returned to serving breakfast in the breakfast room in one sitting (between 8am and 9-30am) 
  • We will suggest you complete a breakfast order form the previous evening (this helps us provide a quicker service in the morning) 

Room Changes

  • As the situation is improving, we have reintroduced the non essential items such as throws, binoculars / telescope, fan heaters etc (if you want these removed we will do so)

 
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