Changes to our Services for the Corona Virus (Covid-19) Situation

PLEASE CALL DIRECT ON 01492 875551 FOR AVAILABILITY AND BOOKINGS 

We are required to complete a risk assessment based on Government guidelines. The "good to go" logo is on this page to show that we have received approval for our measures  - as follows:

An email will be sent to guests 5 days before check in to list our changes and to request that you ensure every detail of your booking has been completed to allow us to pre-print your registration. 

Check In

Cleaning

• Cleaning of the high contact items in public areas such as door handles, bannisters etc. will be intensified using anti-viral cleaning solutions
• Bedrooms will be left empty for at least 24 hours between guests where possible. In addition an enhanced cleaning schedule has been developed in line with government guidelines, which includes sanitising all touch points e.g. door handles, switches, TV remote etc.
• The contingency plan where a guest displays possible symptoms of Covid-19 whilst staying here includes closing their room for at least 72 hours followed by implementing the specific cleaning schedule set out by government guidelines

Breakfast

• We will be serving breakfast in the breakfast room in two sittings (to ensure social distancing) 
• At check-in we will agree a time slot / sitting  with you for breakfast to ensure we can serve everyone effectively
• We are working towards providing as close to our full menu as we can - a menu will be in your room on check in
• We will ask you to complete an order form the previous evening

Room Changes

• As the situation is improving, we have reintroduced the non essential items such as throws, binoculars / telescope, fan heaters etc (if you want these removed we will do so)