Changes to our Services as a result of the Corona Virus (Covid-19) Situation

Although the Covid-19 situation is improving, Wales is still at Alert Level zero and is are keeping some of the Covid changes in place as best practice. 

We are required to maintain a risk assessment based on Government guidelines. 

An email will be sent to guests 8 days before check in to list our changes and to request that you ensure every detail of your booking has been completed to allow us to pre-print your registration. 

Check In

·      We will provide hand sanitiser in the Entrance Hall 

·      Registration forms will be pre-printed with details from your booking (we ask that you fill in as many of the details as possible whilst making your booking)

·      Payment to be requested at check in to smooth your eventual departure

Cleaning

• We continue to use sanitizing products for cleaning all touch surfaces
• The contingency plan where a guest displays possible symptoms of Covid-19 whilst staying here includes closing their room for at least 72 hours followed by implementing the specific cleaning schedule set out by government guidelines

Breakfast

• We have returned to serving breakfast in the breakfast room in one sitting (between 8am and 9-30am) 
• We will suggest you complete a breakfast order form the previous evening (this helps us provide a quicker service in the morning) 

Room Changes

• As the situation is improving, we have reintroduced the non essential items such as throws, binoculars / telescope, fan heaters etc (if you want these removed we will do so)